Project Stories

Fugi Securities – World Trade Center Tragedy – New York, NY
 
Loss Description:
On September 11, 2001 Fuji had $20 million worth of computers, including servers, routers and other complex data equipment located on the 26th floor directly adjacent to where the World Trade Towers used to stand.

Unique Issues:
Falling debris and the compression of air from the collapsing towers blew out hundreds of windows in the neighboring high-rise buildings.  This in turn allowed dust and smoke to enter these buildings contaminating everything.

One of the main challenges surrounding this job was limited access to receive materials.  Congestion and security severely limited delivery access to the building because of the close proximity to Ground Zero.  Therefore, boxes and packaging materials had to be delivered and off-loaded as far as a mile away and hand carried into the high-rise facility.  When you consider the hundreds of boxes and rolls of protective wrap that had to be hand carried it became quite a logistical juggling act to pull this projecttogether.

Job Elements:
Electronics Decontamination Specialists set up temporary workstations that allowed the equipment to flow from one process to the next in an organized and methodical fashion.  The first step in the process was to apply a barcode inventory label to each item with the brand, model, serial and other specific information about that piece.

The next step in the process was to component clean the items to remove contaminants.  Disassembly was required to perform this task.  The items then flowed to the diagnostics & testing stations where each and every piece of equipment was tested for proper function and operation.  If they failed, they were sorted for insurance inspection and/or salvage.

From there the equipment flowed to the packaging area where items were carefully packaged in anti-static protective wrap and placed into heavy gauge cartons that would offer the required protection during the transport process to the storage facility.  A larger self-adhesive type barcode label was then affixed to the outer facings of the cartons that would record a detailed inventory and status record of the equipment placed in the carton.

The boxed equipment was then row stacked in preparation for transfer.  In addition to this work, the entire data room was dismantled and de-wired and server racks prepared for shipment.  Security cameras and other tenant equipment was removed, cleaned, tested and packaged for the move to their new facility.

Project Recognition:
Electronic Decontamination Specialists was able to complete the project on time, ensuring client satisfaction and another great referral for IntegResource.

Cold Temperatures Lead to Water Damage
More than 300 pieces of electronic equipment were placed in Electronic Decontamination Specialists drying chamber at one time for emergency mitigation. The equipment was cleaned, decontaminated, restored and placed back in operation. In all, EDS serviced more than 700 pieces of electronic equipment during a cold front, which hit Northern Utah in 1999. Temperatures plunged to 50 degrees below zero in some places, bursting waters pipes and flooding homes and businesses.

Smith Detroit Diesel - Fire
The fire that raged through Smith Detroit Diesel choked computer circuits, damaged printers with smoke and cut the company’s electronic links with its customers and seven other offices in the West.

Electronic Decontamination Specialists were called in to restore the water and smoke damaged electronic equipment. Some of the equipment that would have taken weeks or months to replace was returned to Smith Detroit in a matter of days. They were able to get their systems up and running in a couple of weeks.

Central Valley Water District – Fire
In 2001, Central Valley Water District suffered a major fire in the main control center of their facility. They could afford zero down time with their operating equipment. Electronic Decontamination Specialists scheduled specific times for the equipment to be downed and cleaned, which meant working throughout the night, and for the equipment that could not be shut down, it was safely and strategically cleaned while still in operation.

Western WY Community College – Fire
In January 2001, a fire erupted in the mechanical room of Western Wyoming Community College located in Rock Springs, WY. The fire occurred just weeks before the school resumed from Holiday break. The fire contaminated various computer systems and electronic equipment. Many large pieces of equipment were returned to the decontamination lab in Draper UT, to be thoroughly cleaned and restored. (See photos of Blue Print Duplicator and Drafting Table that came out of the engineering department)
Electronic Decontamination Specialists were mobilized and on location within 24 hours of the call. The project was completed and ready for full occupancy three days prior to the scheduled opening date.